Author: Vivek Kale
Publisher: CRC Press
ISBN: 1482231425
Category : Business & Economics
Languages : en
Pages : 518
Book Description
In today's competitive business environment, most companies realize that the better they can manage their customer relationships, the more successful they will become. Customer Relationship Management (CRM) software systems are key tools for companies to manage the customer-facing processes of their businesses. However, many companies have resisted implementing this most critical customer-oriented application due in large part to the lack of a single-point resource on implementing a CRM system. This book attempts to fill that gap. Implementing SAP® CRM will help technologists and managers come to grips with the vision, concept, and technology of CRM. It begins by laying out the groundwork for understanding CRM. It explains the concept and context of CRM and the tangible business benefits of CRM adoption. Demonstrating a professional approach to the evaluation and selection of SAP, it details the critical success factors (CSFs), patterns, and anti-patterns of a successful SAP CRM implementation. CRM implementations can add significant benefit to the company’s bottom line only if the company first transforms itself into a customer-centric and customer-responsive enterprise. This book explains what it means to be a customer-centric and responsive enterprise, and provides a framework for business operations based on customer relationships, rather than the traditional four Ps (product, positioning, price, promotion). It further spells out business process reengineering (BPR) strategies to configure internal business processes and operations with SAP CRM to improve customer-facing strategies, services, and relationships.
Implementing SAP® CRM
Author: Vivek Kale
Publisher: CRC Press
ISBN: 1482231425
Category : Business & Economics
Languages : en
Pages : 518
Book Description
In today's competitive business environment, most companies realize that the better they can manage their customer relationships, the more successful they will become. Customer Relationship Management (CRM) software systems are key tools for companies to manage the customer-facing processes of their businesses. However, many companies have resisted implementing this most critical customer-oriented application due in large part to the lack of a single-point resource on implementing a CRM system. This book attempts to fill that gap. Implementing SAP® CRM will help technologists and managers come to grips with the vision, concept, and technology of CRM. It begins by laying out the groundwork for understanding CRM. It explains the concept and context of CRM and the tangible business benefits of CRM adoption. Demonstrating a professional approach to the evaluation and selection of SAP, it details the critical success factors (CSFs), patterns, and anti-patterns of a successful SAP CRM implementation. CRM implementations can add significant benefit to the company’s bottom line only if the company first transforms itself into a customer-centric and customer-responsive enterprise. This book explains what it means to be a customer-centric and responsive enterprise, and provides a framework for business operations based on customer relationships, rather than the traditional four Ps (product, positioning, price, promotion). It further spells out business process reengineering (BPR) strategies to configure internal business processes and operations with SAP CRM to improve customer-facing strategies, services, and relationships.
Publisher: CRC Press
ISBN: 1482231425
Category : Business & Economics
Languages : en
Pages : 518
Book Description
In today's competitive business environment, most companies realize that the better they can manage their customer relationships, the more successful they will become. Customer Relationship Management (CRM) software systems are key tools for companies to manage the customer-facing processes of their businesses. However, many companies have resisted implementing this most critical customer-oriented application due in large part to the lack of a single-point resource on implementing a CRM system. This book attempts to fill that gap. Implementing SAP® CRM will help technologists and managers come to grips with the vision, concept, and technology of CRM. It begins by laying out the groundwork for understanding CRM. It explains the concept and context of CRM and the tangible business benefits of CRM adoption. Demonstrating a professional approach to the evaluation and selection of SAP, it details the critical success factors (CSFs), patterns, and anti-patterns of a successful SAP CRM implementation. CRM implementations can add significant benefit to the company’s bottom line only if the company first transforms itself into a customer-centric and customer-responsive enterprise. This book explains what it means to be a customer-centric and responsive enterprise, and provides a framework for business operations based on customer relationships, rather than the traditional four Ps (product, positioning, price, promotion). It further spells out business process reengineering (BPR) strategies to configure internal business processes and operations with SAP CRM to improve customer-facing strategies, services, and relationships.
Common SAP R/3 Functions Manual
Author: William Lawlor
Publisher: Springer Science & Business Media
ISBN: 0857293702
Category : Computers
Languages : en
Pages : 415
Book Description
R/3 is a business system that has gained global prominence. However, the SAP R/3 has 237,000 function modules. Quite often programmers are unaware that a module exists which can be of help in their programs. This convenient resource is a collection of the most common ABAP modules, demonstrated within simple programs. These programs for easily searchable examples can be accessed from http://extras.springer.com/978-1-85233-775-9 The modules in this book are organised for quick reference. This concise reference contains: A full explanation of the layout of reference entries; a brief introduction to SAP; coverage of conversion and date and time modules; file and directory modules; list, long texts, and number modules; useful integration modules for MSOffice and pop-up dialog box management. This book organises over 300 modules, many of which are undocumented in text, and arranges them for quick and easy reference, and explains when and where to use the most common SAP R/3 ABAP function modules.
Publisher: Springer Science & Business Media
ISBN: 0857293702
Category : Computers
Languages : en
Pages : 415
Book Description
R/3 is a business system that has gained global prominence. However, the SAP R/3 has 237,000 function modules. Quite often programmers are unaware that a module exists which can be of help in their programs. This convenient resource is a collection of the most common ABAP modules, demonstrated within simple programs. These programs for easily searchable examples can be accessed from http://extras.springer.com/978-1-85233-775-9 The modules in this book are organised for quick reference. This concise reference contains: A full explanation of the layout of reference entries; a brief introduction to SAP; coverage of conversion and date and time modules; file and directory modules; list, long texts, and number modules; useful integration modules for MSOffice and pop-up dialog box management. This book organises over 300 modules, many of which are undocumented in text, and arranges them for quick and easy reference, and explains when and where to use the most common SAP R/3 ABAP function modules.
SAP ERP Financial Accounting and Controlling
Author: Andrew Okungbowa
Publisher: Apress
ISBN: 1484207165
Category : Computers
Languages : en
Pages : 579
Book Description
SAP ERP modules are notoriously hard to configure and use effectively without a lot of practice and experience. But as SAP ERP Financial Accounting and Controlling: Configuration and Use Management shows, it doesn't have to be so difficult. The book takes a systematic approach that leads SAP Financial Accounting and Controlling (FICO) users step by step through configuring and using all the program’s facets. This approach makes configuration complexities manageable. The book’s author—SAP expert, trainer, and accountant Andrew Okungbowa—ensures that both you and your end users are up and running quickly and confidently with FICO. He also provides sound and tested procedures that ensure your implementation works without error. SAP ERP Financial Accounting and Controlling: Configuration and Use Management is in fact the most comprehensive and easy-to-follow SAP FICO configuration book in the market. It incorporates a hands-on approach, with hundreds of screen shots and practical examples, that allows a person without prior configuration training to make SAP FICO ready for use in the enterprise. You’ll find that you don’t need to be a rocket scientist to grasp the concepts explained and apply them to your work—even when the finances are complicated, such as with the ins and outs of taxes, currency conversions, or special general ledger entries such as down payments or bills of exchange. Providing an in-depth coverage of both configuration and end user procedures, the book covers most aspects of the SAP FICO certification syllabus—SAP’s view of the module’s key tasks and procedures—including: Configuring and using the general ledger and accounts payable and receivable screens Configuring and completing closing procedures, asset accounting, and financial reporting Configuring global settings and enterprise variables Accounting for both profit and cost centers Creating a house bank Integrating FICO with other SAP modules Taking a jargon-free tone and providing an abundance of examples, Andrew Okungbowa provides a clear understanding of configuration techniques and the breadth of functionalities encompassed by SAP FICO. And as an accountant, Okungbowa understands the needs of end users as well as of those answering to the CIO.
Publisher: Apress
ISBN: 1484207165
Category : Computers
Languages : en
Pages : 579
Book Description
SAP ERP modules are notoriously hard to configure and use effectively without a lot of practice and experience. But as SAP ERP Financial Accounting and Controlling: Configuration and Use Management shows, it doesn't have to be so difficult. The book takes a systematic approach that leads SAP Financial Accounting and Controlling (FICO) users step by step through configuring and using all the program’s facets. This approach makes configuration complexities manageable. The book’s author—SAP expert, trainer, and accountant Andrew Okungbowa—ensures that both you and your end users are up and running quickly and confidently with FICO. He also provides sound and tested procedures that ensure your implementation works without error. SAP ERP Financial Accounting and Controlling: Configuration and Use Management is in fact the most comprehensive and easy-to-follow SAP FICO configuration book in the market. It incorporates a hands-on approach, with hundreds of screen shots and practical examples, that allows a person without prior configuration training to make SAP FICO ready for use in the enterprise. You’ll find that you don’t need to be a rocket scientist to grasp the concepts explained and apply them to your work—even when the finances are complicated, such as with the ins and outs of taxes, currency conversions, or special general ledger entries such as down payments or bills of exchange. Providing an in-depth coverage of both configuration and end user procedures, the book covers most aspects of the SAP FICO certification syllabus—SAP’s view of the module’s key tasks and procedures—including: Configuring and using the general ledger and accounts payable and receivable screens Configuring and completing closing procedures, asset accounting, and financial reporting Configuring global settings and enterprise variables Accounting for both profit and cost centers Creating a house bank Integrating FICO with other SAP modules Taking a jargon-free tone and providing an abundance of examples, Andrew Okungbowa provides a clear understanding of configuration techniques and the breadth of functionalities encompassed by SAP FICO. And as an accountant, Okungbowa understands the needs of end users as well as of those answering to the CIO.
Manufacturing Resource Planning (MRP II)
Author: Khalid Sheikh
Publisher: McGraw Hill Professional
ISBN: 9780071392303
Category : Business & Economics
Languages : en
Pages : 612
Book Description
MRP is a manufacturing-related activity concerned with managing the materials required to produce products. This guide aims to provide a thorough knowledge of the basics of manufacturing planning systems.
Publisher: McGraw Hill Professional
ISBN: 9780071392303
Category : Business & Economics
Languages : en
Pages : 612
Book Description
MRP is a manufacturing-related activity concerned with managing the materials required to produce products. This guide aims to provide a thorough knowledge of the basics of manufacturing planning systems.
Enterprise Information Systems: Concepts, Methodologies, Tools and Applications
Author: Management Association, Information Resources
Publisher: IGI Global
ISBN: 1616928530
Category : Computers
Languages : en
Pages : 2178
Book Description
This three-volume collection, titled Enterprise Information Systems: Concepts, Methodologies, Tools and Applications, provides a complete assessment of the latest developments in enterprise information systems research, including development, design, and emerging methodologies. Experts in the field cover all aspects of enterprise resource planning (ERP), e-commerce, and organizational, social and technological implications of enterprise information systems.
Publisher: IGI Global
ISBN: 1616928530
Category : Computers
Languages : en
Pages : 2178
Book Description
This three-volume collection, titled Enterprise Information Systems: Concepts, Methodologies, Tools and Applications, provides a complete assessment of the latest developments in enterprise information systems research, including development, design, and emerging methodologies. Experts in the field cover all aspects of enterprise resource planning (ERP), e-commerce, and organizational, social and technological implications of enterprise information systems.
SAP Backup using Tivoli Storage Manager
Author: Budi Darmawan
Publisher: IBM Redbooks
ISBN: 0738432970
Category : Computers
Languages : en
Pages : 440
Book Description
In this IBM® Redbooks® publication, we give an overview of different data management topics related to a typical SAP® data center. The intrinsic functionality of SAP is not designed to completely handle all the tasks of a data center by itself, but the SAP system offers several interface possibilities to attach external tools to it to accomplish this task We explain SAP basic concepts and the issues with SAP data management. We introduce Tivoli® Storage Manager and all of its products that are related to SAP data management. We provide some comparison between database backup and recovery tools. Finally, we discuss data archiving using IBM DB2® CommonStore for SAP, and discuss high availability requirements and disaster recovery considerations. The second part of this book discusses a practical implementation of SAP backup and recovery with Tivoli Storage Manager. We implement this setup on two separate SAP systems: one running DB2 and the other running Oracle® database. We also implement LAN-free backup and FlashCopy® scenarios. In the sample implementation section, we show many different tasks, such as backup and restore, database recovery, backup monitoring, and tuning. We also cover some advanced backup/availability considerations, such as split mirror backup and standby databases. This book helps individuals that operate an SAP environment to devise a strategy for a sound and comprehensive data backup solution using the IBM Tivoli Storage Management product family.
Publisher: IBM Redbooks
ISBN: 0738432970
Category : Computers
Languages : en
Pages : 440
Book Description
In this IBM® Redbooks® publication, we give an overview of different data management topics related to a typical SAP® data center. The intrinsic functionality of SAP is not designed to completely handle all the tasks of a data center by itself, but the SAP system offers several interface possibilities to attach external tools to it to accomplish this task We explain SAP basic concepts and the issues with SAP data management. We introduce Tivoli® Storage Manager and all of its products that are related to SAP data management. We provide some comparison between database backup and recovery tools. Finally, we discuss data archiving using IBM DB2® CommonStore for SAP, and discuss high availability requirements and disaster recovery considerations. The second part of this book discusses a practical implementation of SAP backup and recovery with Tivoli Storage Manager. We implement this setup on two separate SAP systems: one running DB2 and the other running Oracle® database. We also implement LAN-free backup and FlashCopy® scenarios. In the sample implementation section, we show many different tasks, such as backup and restore, database recovery, backup monitoring, and tuning. We also cover some advanced backup/availability considerations, such as split mirror backup and standby databases. This book helps individuals that operate an SAP environment to devise a strategy for a sound and comprehensive data backup solution using the IBM Tivoli Storage Management product family.
Managing Emerging Technologies for Socio-Economic Impact
Author: Dimitris G.Assimakopoulos
Publisher: Edward Elgar Publishing
ISBN: 1782547886
Category : Business & Economics
Languages : en
Pages : 402
Book Description
The development of emerging technologies demands a rapidly expanding knowledge base and intensive collaboration across organizational, institutional and cultural borders. This book is the first of its kind to focus on the management of key emerging tec
Publisher: Edward Elgar Publishing
ISBN: 1782547886
Category : Business & Economics
Languages : en
Pages : 402
Book Description
The development of emerging technologies demands a rapidly expanding knowledge base and intensive collaboration across organizational, institutional and cultural borders. This book is the first of its kind to focus on the management of key emerging tec
Encyclopedia of Information Science and Technology
Author: Mehdi Khosrow-Pour
Publisher: IGI Global Snippet
ISBN: 9781605660264
Category : Computers
Languages : en
Pages : 4292
Book Description
"This set of books represents a detailed compendium of authoritative, research-based entries that define the contemporary state of knowledge on technology"--Provided by publisher.
Publisher: IGI Global Snippet
ISBN: 9781605660264
Category : Computers
Languages : en
Pages : 4292
Book Description
"This set of books represents a detailed compendium of authoritative, research-based entries that define the contemporary state of knowledge on technology"--Provided by publisher.
The SAP R/3 Handbook
Author: José Antonio Hernández
Publisher: McGraw-Hill/Osborne Media
ISBN: 9780071354134
Category : Business
Languages : en
Pages : 0
Book Description
Whether readers seek an introduction or in-depth knowledge of SAP R/3, this handbook fits the bill, covering programming, data modeling, systems architecture, installation, and system administration.
Publisher: McGraw-Hill/Osborne Media
ISBN: 9780071354134
Category : Business
Languages : en
Pages : 0
Book Description
Whether readers seek an introduction or in-depth knowledge of SAP R/3, this handbook fits the bill, covering programming, data modeling, systems architecture, installation, and system administration.
Defense against Bioterror: Detection Technologies, Implementation Strategies and Commercial Opportunities
Author: Dennis Morrison
Publisher: Springer Science & Business Media
ISBN: 1402033842
Category : Science
Languages : en
Pages : 323
Book Description
This is a critical assessment of breakthrough biosensor technologies that will allow for the rapid identification of biological threat agents in the environment and human population. The book provides a comprehensive overview of the current state of biological weapons threat, and reviews biosensor technologies including detection platforms, networked alarm-type biodetector systems, implementation strategies, electro-optical and electrochemical biosensors.
Publisher: Springer Science & Business Media
ISBN: 1402033842
Category : Science
Languages : en
Pages : 323
Book Description
This is a critical assessment of breakthrough biosensor technologies that will allow for the rapid identification of biological threat agents in the environment and human population. The book provides a comprehensive overview of the current state of biological weapons threat, and reviews biosensor technologies including detection platforms, networked alarm-type biodetector systems, implementation strategies, electro-optical and electrochemical biosensors.