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Author: Yunus D. Saleh Publisher: Hillcrest Publishing Group ISBN: 1635051509 Category : Crisis management Languages : en Pages : 456
Book Description
No matter where we work or what we do, there is no stopping the fact that, at some point in our lives, we will encounter a crisis. How an individual responsible for dealing with these types of situations reacts is ultimately the deciding factor as to whether or not they come out safely on the other side. Crisis Management: The Art of Success and Failure focuses on different types of crises, symptoms, and models that recurrently threaten business and political environments. Pulling from no better teacher than history itself, Crisis Management is broken into 30 case studies that provide analysis and theoretical approaches that explore both successful and unsuccessful examples of management in the midst of crisis. While focusing primarily on business and politics, Crisis Management is a powerful tool for all readers who wish to understand how to better tackle crises when they arise. Learning how to remain calm and deal with critical situations is a skill that can be learned and mastered.
Author: Yunus D. Saleh Publisher: Hillcrest Publishing Group ISBN: 1635051509 Category : Crisis management Languages : en Pages : 456
Book Description
No matter where we work or what we do, there is no stopping the fact that, at some point in our lives, we will encounter a crisis. How an individual responsible for dealing with these types of situations reacts is ultimately the deciding factor as to whether or not they come out safely on the other side. Crisis Management: The Art of Success and Failure focuses on different types of crises, symptoms, and models that recurrently threaten business and political environments. Pulling from no better teacher than history itself, Crisis Management is broken into 30 case studies that provide analysis and theoretical approaches that explore both successful and unsuccessful examples of management in the midst of crisis. While focusing primarily on business and politics, Crisis Management is a powerful tool for all readers who wish to understand how to better tackle crises when they arise. Learning how to remain calm and deal with critical situations is a skill that can be learned and mastered.
Author: Louis Capozzi Publisher: Business Expert Press ISBN: 160649581X Category : Business & Economics Languages : en Pages : 156
Book Description
Social media has fundamentally changed the contract between institutions and the public. Today, people expect a conversation, not a one-way diatribe. That, combined with the speed of the Internet, changes the game for many companies in anticipating, managing, and ultimately avoiding an “instant crisis”—an instant crisis example is when Verizon added a $2 charge for all their customers; one hour later 100,000 signatures appeared on a Twitter petition, and soon Verizon was in the middle of a huge public relations crisis. Inside this book, you’ll learn just how to manage this type of situation and meet the challenges of social media. Each chapter includes a description of a crisis, the timeliness of a good response, the effectiveness of this response, and an assessment of what works and what doesn’t. Some examples of social media crises include Apple Computer, Netflix, JetBlue, Bank of America, Fed Ex, and public figures such as Anthony Weiner, Ashton Kutcher, and Jon Bon Jovi.
Author: Jonathan Bernstein Publisher: McGraw Hill Professional ISBN: 0071776133 Category : Business & Economics Languages : en Pages : 192
Book Description
Lead your Organization through any business crisis—and emerge stronger than ever Manager’s Guide to Crisis Management provides the basic skills and knowledge you need to deal with the crises that inevitably occur in any business or organization. Covering every aspect of the topic—from defining crisis management and policies to training for and responding to crises—it helps you fully grasp any situation that threatens business, careers, and even lives. Lead through any crisis smoothly and with minimal ramifications by mastering the most effective tactics, including: Planning for and training staff in crisis management Anticipating and preventing crises before they occur Managing the company’s online reputation Addressing crises that affect multicultural stakeholders Creating effective crisis-related messaging Knowing when to bring in a specialist About the Briefcase Books series: Briefcase Books, written specifically for today’s busy manager, feature eye-catching icons, checklists, and sidebars to guide managers step-by-step through everyday workplace situations. Look for these innovative design features to help you navigate through each page: Key Terms: Clear definitions of key terms and concepts Smart Managing: Tactics and strategies for managing crises Tricks of the Trade: Tips for executing the tactics in the book Mistake Proofing: Practical advice for minimizing the possibility of error Caution: Warning signs for when things are about to go wrong For Example: Examples of successful crisis management Tools: Specific planning procedures, tactics, and hands-on techniques
Author: W. Edwards Deming Publisher: MIT Press ISBN: 0262350033 Category : Business & Economics Languages : en Pages : 450
Book Description
Essential reading for managers and leaders based on Deming’s famous 14 Points for Management This is the classic and deeply influential work on business management, leadership, problem solving, and quality control, reissued for readers today Translated into 12 languages and continuously in print since its original publication in 1982, this highly influential framework presents the foundations for a completely transformational way to lead and manage people, processes, and resources. According to Deming, American company management’s failure to plan for the future brings about loss of market, which brings about loss of jobs. Management must be judged not only by the quarterly dividend, but by innovative plans to: • stay in business • protect investment • ensure future dividends • provide more jobs through improved product and service In simple, direct language, Deming explains the principles of management transformation and how to apply them. This edition includes a foreword by Deming’s grandson, Kevin Edwards Cahill, and Kelly Allan, business consultant and Deming expert. “Long-term commitment to new learning and new philosophy is required of any management that seeks transformation. The timid and the fainthearted, and the people that expect quick results, are doomed to disappointment.” —W. Edwards Deming, Out of the Crisis
Author: Bryan E. Hopkins Publisher: Partridge Publishing Singapore ISBN: 1543753515 Category : Business & Economics Languages : en Pages : 396
Book Description
As a result of corporate scandals, government investigations, disasters, and fines, legal risk management has become more critical than ever. The term covers legal issues such as class action lawsuits, product liability claims, government investigations and fines, shareholder actions, and other legal-related matters. To navigate this complex world, companies need to be proactive about instituting a legal risk management program. Bryan E. Hopkins, an international lawyer, combines legal risk concepts with enterprise risk management and other risk management ideas to help companies get smart about managing risk in this guide. Find out how to: • apply legal risk management concepts in a corporate setting; • understand how to manage regulatory and compliance issues • avoid accusations of discrimination; and • steer clear of product liability claims. This guide includes a fictional case study with two characters, Eunice Kim and Mr. Lee, who bring the issues revolving around risk management to life. Minimize, mitigate, and transfer legal risk with the lessons, strategies, and action steps in The Art of Legal Risk Management.
Author: Otto Lerbinger Publisher: Routledge ISBN: 1136594140 Category : Business & Economics Languages : en Pages : 402
Book Description
Responding to the era of crises in which we now live, The Crisis Manager offers wise counsel for anticipating and responding to crises as well as taking the steps required to reduce the impact of these events. Spotlighting the reality of crisis at levels ranging from local to global, author Otto Lerbinger helps readers understand the approaches and ways of thinking required for successful crisis management in today’s world. As no organization or individual is immune from crisis, he guides managers to make good decisions under conditions of high uncertainty, and to consider the interests not only of stockholders but also of a wide variety of stakeholders. With a focus on the threat of crises to an organization’s most valuable asset – its reputation – The Crisis Manager covers: Preparation for crisis, including crisis communication planning Physical crises – natural, biological, and technological "Human climate" crises, stemming from targeted attacks on an organization’s policies, actions, or physical holdings Crises due to management failure, including mismanagement, skewed values, deception, and misconduct New to this second edition are the use of social media in crisis management, and chapters on image restoration strategies and crises stemming from mismanagement, as well as a comprehensive updating of the entire work. Real-world case studies provide examples of what worked and what did not work, and the reasons why. Written for present and future crisis managers in all types of businesses and organizations, this resource will be required reading for students in public relations, business, and management, as it prepares them for their crucial roles as decision makers.
Author: Ramesh Choudhary Publisher: Ramesh Choudhary ISBN: 933404442X Category : Art Languages : en Pages : 233
Book Description
India, with its booming population, burgeoning middle class, and an ever-growing digital ecosystem, presents a plethora of opportunities for both domestic and international entrepreneurs. However, to truly thrive in this complex market, one must navigate through a maze of cultural nuances, regulatory frameworks, and market dynamics that are unique to this country. "The Art of Business in India" is designed to equip you with the essential knowledge, insights, and strategies to establish and expand your business in India. It delves into practical aspects such as understanding the Indian consumer, identifying potential market segments, grappling 5 with bureaucratic and legal hurdles, and crafting an effective business strategy.
Author: Megan McArdle Publisher: Penguin ISBN: 0698151496 Category : Business & Economics Languages : en Pages : 320
Book Description
“Clever, surprisingly fast-paced, and enlightening.” —Forbes Most new products fail. So do most businesses. And most of us, if we are honest, have experienced a major setback in our personal or professional lives. So what determines who will bounce back and follow up with a home run? What separates those who keep treading water from those who harness the lessons from their mistakes? One of our most popular business bloggers, Megan McArdle takes insights from emergency room doctors, kindergarten teachers, bankruptcy judges, and venture capitalists to teach us how to reinvent ourselves in the face of failure. The Up Side of Down is a book that just might change the way you lead your life.
Author: Eric Dezenhall Publisher: Easton Studio Press, LLC ISBN: 1935212257 Category : Business & Economics Languages : en Pages : 257
Book Description
No one knows this better than Eric Dezenhall and John Weber, who help companies, politicians, and celebrities get out of various kinds of trouble. In this brutally honest and eye-opening guide, they take you behind the scenes of some of the biggest public relations successes—and debacles—of modern business, politics, and entertainment. You’ll discover: • Why the 1982 Tylenol cyanide-poisoning case is always cited as the best model for damage control, when in fact it has no relevance to the typical corporate crisis. • Why Audi never fully recovered from driver accusations of “sudden acceleration”—despite evidence that nothing was wrong with their cars. • What the crises faced by George W. Bush, Jim McGreevey, Sammy Sosa, Lance Armstrong, Martha Stewart, Coca-Cola, and the Catholic Church have in common . . . and what they don’t. This new revised edition includes an additional chapter "Our Permanent Leakocracy" including information about WikiLeaks and what that notorious case means for business.
Author: Yunus D. Saleh
Author: Yunus D. Saleh
Author: Louis Capozzi
Author: Mohamed Ahmed Wahba
Author: Jonathan Bernstein
Author: W. Edwards Deming
Author: Bryan E. Hopkins
Author: Otto Lerbinger
Author: Ramesh Choudhary
Author: Megan McArdle
Author: Eric Dezenhall